ClinicWala is a network, not a single product. A consultation leads to a test; the test lands in your record; the record travels with you to a specialist. Each service below is useful on its own, and considerably more useful joined up.
Healthcare services in India
Telemedicine
Access to specialists and super-specialists wherever they practise, through audio-visual software and connected medical devices — improving outcomes by making care accessible and timely.
Major Surgeries
A specialist opinion before a big decision, clear costs, and one coordinator for the hospital, the admission and the follow-up.
Pathology
The I-Path laboratory concept: futuristic vision, the highest standard of operations and equipment from reputed manufacturers, connected as janchwala.com.
Electronic Health Record
Vitals, prescriptions, test reports, complaints and family history on one platform, opened any time with a mobile number and an OTP.
Diet Consultation
An automated module giving guidance critical to health, backed by a dietitian — because diet is part of treatment and the part most often ignored.
Healthcare Referral Program
Prior appointments with good doctors and hospitals in bigger towns, for patients from smaller towns and villages.
Software Tools for Doctors
Records, practice management, billing and patient engagement with a built-in knowledgebase — less administration, better treatment.
Smart Devices
The connected diagnostic devices that make an e-clinic consultation different from a video call — ECG, BP, SpO₂ and more, streaming live to the doctor.
What things cost
Pricing is dynamic
It depends on doctor availability, test providers and location — so it is quoted, not fixed.
Shown before you pay
All applicable charges are displayed at the time of booking, before you confirm payment.
Home collection may cost extra
Where home sample collection applies, it may carry an additional fee.
Taxes are included
Any applicable taxes are already part of the final amount shown to you.
Pay at the time of booking
Consultations and diagnostic tests are paid for online when you book.
Refunds are documented
Cancellation and rescheduling refunds follow our Refund & Cancellation Policy.
Finding your way in
- 01
Not sure what you need?
Start with a consultation. The doctor decides what tests or referrals actually follow.
- 02
Already have a prescription?
Go straight to lab tests or medicines — the prescription is all that is needed.
- 03
Told you need surgery?
Get a second opinion before you book anything. That is what the surgery service is for.
- 04
A doctor or a partner?
Doctors start at the tools page; entrepreneurs at the franchise page.
Frequently asked questions
How is pricing decided?
Pricing for our services is dynamic and depends on factors such as doctor availability, test providers and location. All applicable charges are displayed at the time of booking, before you confirm payment. Home sample collection, where applicable, may carry an additional fee, and any applicable taxes are included in the final amount shown.
When and how do I pay?
Payments for consultations and diagnostic tests are made online at the time of booking. You can pay through the ClinicWala Wallet or the payment gateway — UPI, credit and debit cards, net-banking, Paytm or QR code.
What if I need to cancel or reschedule?
Refund policies for cancellations and rescheduling are set out in our Refund & Cancellation Policy.
Do I have to use all of these services?
No. Each one works on its own. They are simply more useful together — a consultation that flows into a test, a report that files itself into your record, a record a specialist can read before you arrive.
How do I get help choosing?
Call 788 000 3838 or write to support@clinicwala.com and describe the situation. If a doctor needs to be involved, we will say so rather than sell you a package.