The Healthcare Referral Program helps patients in smaller towns and villages get an appointment, and get treatment, at good hospitals in bigger towns. It also lets people obtain a prior appointment with a good doctor rather than arriving and hoping.
A referral program is simply a system healthcare providers use to send patients on to other professionals or institutions that offer expert care. It matters because it is what separates timely, appropriate treatment from a wasted journey.
Why refer through ClinicWala
A prior appointment
A date and a time before you leave home, instead of a queue you might not reach.
Someone local arranges it
Your nearest e-clinic makes the calls and handles the paperwork on your behalf.
Your record goes ahead
Prescriptions, reports and history reach the specialist before you walk in.
The right specialist
The referral is made to the speciality your condition actually needs.
One journey, not three
Tests done and shared in advance mean fewer trips to a city hours away.
Follow-up back home
The hospital plans your follow-up; where it offers video follow-up, your e-clinic helps you take it from your own town.
How a referral works
- 01
Start at your e-clinic
See a doctor locally — on video or in person — and get the case assessed.
- 02
The referral is raised
If specialist care is needed, a referral goes out to a suitable hospital or doctor.
- 03
The appointment is confirmed
You are given a date and time, with your record already shared ahead.
- 04
Travel, treat, come home
Attend the appointment, then continue the follow-up from your own town.
Frequently asked questions
Who is this for?
Mainly for patients in smaller towns and villages who need treatment at a bigger hospital. Instead of travelling to a city and searching for a doctor once you arrive, the appointment is arranged first.
Do I need to start with a ClinicWala doctor?
The referral is a clinical decision, so it starts with a consultation — at your nearest e-clinic or on video. That consult is what establishes which speciality you need to be sent to.
Will the hospital have my reports?
That is the point of doing it this way. Your ClinicWala health record — prescriptions, lab reports and history — can be shared with the specialist before the appointment, so the visit is not spent repeating tests you have already had.
What does the hospital treatment cost?
Hospital and specialist charges are set by that hospital, not by ClinicWala. Ask for those charges when the appointment is confirmed so you can plan the trip properly.
What happens after the hospital visit?
The hospital manages the follow-up plan. Where it offers video follow-up, your e-clinic helps you set it up so you do not have to travel back, and any prescriptions and reports from the visit are added to your health record.